Freshworks

Freshworks

Discover the experience with Freshworks!

Freshworks2024-01-05T08:31:49+03:00

Software solutions for all your business needs are at Freshworks!

Freshworks is a leading software company offering customer relationship management and business software solutions that meet all the needs of your business. With user-friendly interfaces and customizable options, Freshworks provides software solutions tailored to the needs of your business.

Freshworks offers software solutions covering customer support, sales management, marketing automation, human resources management, and many more functions. Whether you’re a small business owner or a manager of a large corporate company, Freshworks’ solutions help your business achieve its goals.

Thanks to Freshworks’ user-friendly interfaces, your staff can easily use the software and increase their productivity. With customizable options, you can offer solutions tailored to the specific needs of your business.

Among Freshworks’ over 50,000 customers worldwide are major companies such as Honda, Toshiba, Cisco, and Hugo Boss. If you are looking for software solutions suitable for your business needs, check out Freshworks and discover your business’s potential!

Freshchat

Convert your visitors into happy customers with a modern, live messaging application.

Freshservice

Modernize other business functions with an easy-to-use and configure IT service desk solution with Freshservice.

Freshsales

Keep your sales team informed with potential customer information and accelerate your sales.

Freshdesk

Empower your support team to resolve customer issues more quickly.

Freshcaller

With the Freshcaller system, your search comes to an end!

Customer Service Suite

Enhance customer experience and agent efficiency with artificial intelligence.

”Peranet: The Guide in Businesses’ Digital Transformation Processes”

PeraNet: The Guide in Businesses’ Digital Transformation Processes

PeraNet is a company that provides consultancy and technological support in the digital transformation processes of businesses. Digital transformation is a process that enables businesses to become more efficient and competitive by abandoning traditional ways of doing business and leveraging the opportunities provided by technology.

Frequently Asked Questions About Freshworks

What is Freshworks?2024-01-04T07:27:10+03:00

Freshworks is a technology company that offers various SaaS (Software as a Service) solutions for businesses. It provides a range of products in areas such as customer support, IT service management, CRM, marketing automation, and employee engagement. Freshworks is known for its user-friendly interfaces and integrated functionality, which help businesses enhance operational efficiency and improve customer experience.

What is Freshworks CRM and What Features Does it Offer to Businesses?2024-01-04T07:26:32+03:00

Freshworks CRM is a software that helps businesses manage their customer relationships. This platform, which combines sales, marketing, and customer service activities, allows businesses to track customer interactions, manage sales opportunities, and analyze customer data. With AI-powered analytics, automated sales processes, and integrated communication tools, Freshworks CRM offers businesses comprehensive tools to improve customer experience and increase sales efficiency.

What are Freshworks’ Security and Data Protection Standards?2024-01-04T07:25:52+03:00

Yes, Freshworks is very meticulous about security and data protection and has a number of security certifications. These certifications usually include international standards such as ISO/IEC 27001, SOC 2 Type II, and GDPR compliance. Freshworks continuously updates and audits its security protocols to ensure the security of customer data.

Does Freshworks offer ‘Cloud’ based services or ‘On-Premises’ solutions?2024-01-04T07:05:22+03:00

Freshworks products are generally cloud-based, meaning their services are offered over the internet and customers do not need to manage any hardware or software. This simplifies the setup and maintenance processes and provides scalability Currently, Freshworks does not offer traditional on-premise (local) solutions.

Yes, Freshworks has security certifications.2023-12-14T11:28:17+03:00

Yes, Freshworks is very meticulous about security and data protection and has a number of security certifications. These certifications usually include international standards such as ISO/IEC 27001, SOC 2 Type II, and GDPR compliance. Freshworks continuously updates and audits its security protocols to ensure the security of customer data.

Is there a mobile app for Freshworks?2024-01-05T11:28:32+03:00

Yes, Freshworks offers mobile applications for various products. For example, there are mobile applications for iOS and Android devices for popular services like Freshdesk and Freshsales.