As Peranet Information Technologies, we offer expert-level Freshworks training to improve your workflows and increase work efficiency.

As an official partner of Freshworks, we provide consulting and training services on Freshworks applications with our expert team.

Why Freshworks Training?

Freshworks offers advanced cloud-based applications for managing your business processes such as customer relationship management (CRM), IT support management, call center, and customer support processes. Freshworks training accelerates your business processes and enhances productivity by enabling your employees to effectively utilize these platforms.

Our Training Services

As Peranet Information Technologies, we offer the following services in our Freshworks training.

Who is Freshworks Training For?

Peranet provides different types of training to companies using Freshworks.

How to Get Started with Freshwork Training?

To begin Freshworks training and to get more information about our trainings, contact us.

What are the types of Freshworks training?

Peranet experts provide training for three prominent applications under the Freshworks brand:

  1. Freshdesk training
  2. Freshsales training
  3. Freshservice training

Our Training Services

As Peranet Information Technologies, we offer the following services in our Freshworks training:

  • General introduction to Freshworks products
  • Detailed training on specific Zoho applications (e.g., Freshsales, Freshdesk, Freshcaller, etc.)
  • Customization and integrations of Freshworks applications
  • Consulting on optimizing your business processes with Freshworks applications
  • Data management and security in Freshworks applications
  • Group or individual training options

Training Process

Our training approach is tailored to your business’s specific needs. In the first step, we conduct a detailed evaluation to determine your company’s current status and identify the areas that require training in Freshworks applications. Then, we create a personalized training plan that aligns with your business goals and operations. These training sessions can be conducted by our experienced trainers either on-site or online.

What are the types of Freshworks training?

Peranet provides different types of training to companies using Freshworks:

  1. Admin training
    This training teaches the knowledge and skills required to manage Freshworks applications.
  2. User training
    It is designed for managers and other users of Freshworks applications and focuses on topics such as reporting and task tracking.

How to Get Started with Freshwork Training?

To begin Freshworks training and to get more information about our trainings, contact us. Our experienced specialists will carefully assess your business requirements and objectives and work with you to propose the most suitable training plan.
To learn more about our Freshworks training services or to get started with the training, please contact us. Our expert team is ready to assist your company in making the most of Freshworks applications. You can also visit our Freshworks page for detailed product information. We are always here to support you with Freshworks training.

Services

Other services we offer

Zoho Training

At Peranet Information Technologies, we offer professional Zoho training to enhance your business processes and boost your work efficiency.

Information Technology Consulting

We offer Information Technology (IT) Consulting Services to enable you to use technology as a strategic business partner.

CRM Consulting

We offer CRM (Customer Relationship Management) consulting services to make it more effective and efficient.