“The data received from WhatsApp with Freshchat” You can make an evaluation about it. “This application is designed to help you respond to and manage conversations coming from WhatsApp.” Freshchat “You can easily respond to and manage conversations with customers or prospective customers on WhatsApp, a platform used by approximately 1.5 billion people, thanks to this platform.” “As a result, this system helps your customers reach you more easily and facilitates communication between you and your customers.” “With Freshchat, you can respond to your customers more quickly and easily get feedback from them.” Like this Whatsapp customers now becomes an archive file for you.

“For a more advanced experience, you can integrate this application with your CRM and customer support system, and furthermore, utilize routing and advanced intelligent assignment rules to measure performance.” If you wish Let’s take a look at what you and your customers can achieve with the Freshchat app.

“1. Measure and improve team performance.”

“Elevate customer satisfaction to the highest level with real-time reports.”

“Measure team efficiency and increase chat volume over time.”

“Analyze conversation trends with customer tags to gather data.”

“2. Manage your workload effectively.”

• “Manage conversations effectively.”
• “Automate time-consuming tasks like chat assignments with advanced assignment rules in Freshchat.”
• Automatically assign conversations to the right agent or groups based on your keywords and attributes collected by your bot
• “Finally, distribute chats automatically based on the workload and skill level of your customer representatives.”

“3. Reach your customers from wherever they are.”

“Go beyond WhatsApp with Freshchat’s extensive integration feature.” “Respond to and manage conversations coming from your website, mobile app, Facebook Messenger, and Apple Business Chat for the best communication with your customers using Freshchat’s powerful multi-channel inbox.” Freshchat with “Specialize in WhatsApp data.”