Established in 2003, Vektora Software is a technology and consulting company that specializes in SAP projects With years of experience in the industry, the company offers innovative digital transformation solutions with a fresh perspective to its customers. As a domestic consulting firm, Vektora was utilizing traditional methods for customer management and sales tracking. Through our introduction of Freshworks CRM, we quickly digitized and made their workflow processes ready for use. 

Vektora Software, a technology and consulting firm focused on SAP, was managing sales tracking and customer management stages through email groups, basic note-taking, and spreadsheet applications. This hindered them from efficiently managing the process. We presented our Freshworks CRM product to the company. Through our product, they were able to manage customer prospects. The sales-oriented tendencies of incoming customer prospects became measurable. As willing customers were easily identified,  sales strategies could be adjusted accordingly. Through deal management, they began to communicate with prospects and convert them into registered accounts.

Lead scoring enabled the automatic identification of customers inclined to benefit from sales. Customers with high levels of interest were automatically moved to the top of the list. Sales stages could now be tracked step by step. Our mail integration service included email addresses on customer cards through Freshworks CRM This facilitated easier communication with customers, thereby simplifying sales tracking. 

We paved the way for the company to use our Pipeline service for sales tracking. With this service, sales stages such as the proposal stage or whether a deal was won could be tracked from a single screen Historical data was also analyzed to achieve accurate sales results. The company can now easily conduct specialized analysis and advanced reporting stages.

Through detailed and dedicated efforts, we presented our product to the company after just two days of training. They quickly familiarized themselves with the processes. They understood the metrics of the application and gained insight into its operation. If you require a digital solution for sales tracking, customer management, analysis, and reporting processes, you can benefit from Peranet products.