Digitize your sales operations end-to-end with Dynamics 365 Sales.
Easily identify high-potential leads, prioritize opportunities, and accelerate the sales cycle with AI-powered insights. Manage email, calls, and customer interactions from a single platform; save time and close more sales with automation and data analytics.
It’s all possible with Dynamics 365 Sales.
- Intelligent advice and prediction: Potential opportunities, cross-selling suggestions, and possible closing percentages are predicted with artificial intelligence-supported models.
- Email and call automation: Features like email drafts and call summaries reduce the immeasurable workload of sales teams.
- Sales pipeline management: Opportunities, sales cycles, and milestones can be clearly tracked with visual dashboards.
- Performance and forecast: It provides strategic decision support with revenue forecasts, KPI monitoring and team performance analysis.
- Integration and extensibility: Easy integration with Microsoft 365, Power Platform and other systems.
CUSTOMER ANALYTICS
Know your customers from every angle and create personalized experiences.
Key features and benefits:
- 360° customer profile: Distributed data (purchasing habits, interaction records, behavioral data) are collected in a single model.
- Personalization & segmentation: Customer segments can be identified with artificial intelligence models and personalized campaigns can be created.
- Real-time journey management: You can create scenarios that improve customer experience by reacting instantly to customer interactions.
- Copilot-supported content suggestion: Campaign content and message drafts can be suggested by Copilot, increasing processing speed.
Completed Corporate Projects
300+ Projects
Thousands of businesses rely on Microsoft Dynamics 365 to deliver a seamless customer experience across their customer contact processes.
