Over 150,000 businesses trust Freshsales.

With Freshsales, discover the best potential customers, increase customer engagement. Offer a smart and comprehensive solution to your existing customers!

150.000+

Trusted by Active Businesses

GENERAL FEATURES

Create more opportunities!

Capture your potential customers with your website. Attract visitors and turn them into potential clients!

  • Understand the visitor’s intent. Track page visits and even actions on your site.
  • Chat in real-time with website visitors using AI-powered chatbots.
  • Create custom web forms and automatically capture visitor information.

Use AI to eliminate clutter!

Ensure deals close faster. Freddy AI helps you focus on deals that will increase revenue.

  • Review the deals you need to close and take action.
  • Freddy AI analyzes every deal and assists with the best actions.
  • Create an AI-powered accurate forecast and help the sales team take action.
  • Collaborate on Slack across departments to close deals faster.

Personalize your communication and increase customer engagement!

Communicate through the channels your customers prefer and personalize your communication.

  • Obtain a 360° view of a customer. Capture all customer interactions in one place.
  • Freddy AI identifies your best potential customers.
  • Create welcome emails or personalized journeys based on actions.
  • Communicate via Phone, Email, WhatsApp, Chat.

Proactively nurture relationships!

Develop long-term relationships with customers by staying on top of their needs.

  • Categorize customers based on engagement scores.
  • Bring together sales and support through Freshdesk integration.
  • Proactively reveal insights and actions to help your customers grow.

FRESHSALES PACKAGES

FREE

Get sales teams organized and engage leads fast with built-in chat, email, and phone

Included Features
  • Contact & Account Management
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • 24×5 Support
  • Mobile App

GROWTH

Powerful CRM automation to help growing sales teams avoid repetitive work and spend more time selling

Included Features
Everything in Free, plus
• Visual Sales Pipeline
• AI-powered Predictive Contact Scoring
• Sales Sequences
• Product Catalog
• Custom Reports & Dashboards

PRO

Everything you need to manage multiple sales teams and grow revenue like a pro

Included Features
Everything in Growth, plus
• Multiple Sales Pipelines
• Time-based Workflows
• AI-powered Deal Insights & Next Best Action
• Chat Campaigns
• WhatsApp Business

ENTERPRISE

CRM your way with advanced customization, governance, and controls

Included Features
Everything in Pro, plus
• Custom Modules
• Auto-profile Enrichment
• AI-based Forecasting Insight
• Audit Logs
• Dedicated Account Manager

FRESHSALES SUITE PACKAGES

FREE

Included Features
• Contact & Account Management
• Contact Lifecycle Stages
• Built-in Chat, Email, & Phone
• 24×5 Support
• Mobile App

GROWTH

Included Features
• AI-powered Predictive Contact Scoring
• Drag-n-Drop Journey Builder
• Visual Sales Pipeline
• Workflows
• Custom Reports & Dashboards

PRO

Included Features
• Multiple Sales Pipelines
• Product Catalog
• AI-powered Deal Insights & Next Best Action
• Sales Teams & Territory Management
• WhatsApp Business

ENTERPRISE

Included Features
• AI-powered Forecasting Insights
• Custom Modules
• Transactional Emails
• Auto-profile Enrichment
• Dedicated Account Manager

Completed Corporate Projects

300+ Projects

Your sales team needs a better CRM!

Freshsales is a fully-equipped sales CRM with features like phone and email integration, user behavior tracking, lead scoring, opportunity management, and many more.

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