“Are you facing issues due to limited access to WhatsApp as a customer representative?” “Then you are dealing with a very common problem.” “As you may know, WhatsApp allows a registered account to be used by a maximum of two people on different devices simultaneously.” “It’s a fact that in large companies with a significant number of customer representatives, this feature can pose problems and disrupt operations.”
“However, this situation is no longer unsolvable because the integration feature of WhatsApp Business with Freshchat eliminates this limitation.” “With this integration, no matter how many users there are, simultaneous access can be provided to a single WhatsApp account from different devices.” “This makes it easier for customer representatives striving to establish accurate and rapid communication with customers.” “Furthermore, since there are multiple people using the WhatsApp line, it eliminates dependence on a specific individual holding the line.” “As a result, each customer representative can work in a free and flexible environment.”
“Another advantage that Freshchat’s integration offers to companies is the ability to integrate two or more WhatsApp Business accounts into a single Freshchat account.” “This means that there is no need to pay for Freshchat integration multiple times for several WhatsApp accounts, and it also speeds up the workflow.”
“We believe that the advantages provided by the Freshchat – WhatsApp Business integration, as mentioned above, are undeniably significant for both companies and customer representatives.” “If you would like to learn more about Freshchat’s integration with WhatsApp Business after reading this article, you can consult our experts at https://www.peranet.com.tr/iletisim/.”
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