“Calling prospective customers is one of the most important tasks for sales representatives to do.” “In addition to this task, it can be a time-consuming job alongside the documents that need to be signed, emails that need to be sent, and sales that need to be made. In fact, if you were to manually call customers and prospects one by one, it could become a task that hinders the efficiency of the sales process.” “The Freshsales – Freshcaller integration is designed to address this problem, among many others.” “This allows companies to call customers and prospects without much hassle.” “Let’s take a closer look at the general benefits of this integration for businesses.”

1- One-Click Calling Feature with Freshsales

“First, let’s talk about the Click2call feature of the integration.” “This feature is innovative on the Freshsales side and greatly simplifies the work for companies.” “With this feature, you can call and answer incoming calls from customers and prospects with just one click, without leaving the Freshsales screen.” “This way, you not only save time but can also reach out to customers instantly at critical moments related to sales.”

2- More Accurate Communication with Customers through Freshsales

“Thanks to the customer communication history provided in the Freshsales CRM system, your customer representatives know what they need to talk about before calling customers, which is a key aspect of establishing accurate communication.” “Furthermore, with Freshsales’ Event Tracking feature, you can simultaneously see how prospective customers are interacting with your website and application, and which pages they are most interested in.” “This way, after acquiring this data, you can have a more accurate phone conversation with your prospective customers.”

3- Record and Analyze Phone Calls with Freshsales

“The ability of Freshcaller to record and chronologically archive all incoming and outgoing calls through the CRM is an incredibly useful feature, particularly for sales departments within companies.” “Sales managers can use these conversation records to guide their sales team in improving their communication skills.” “This means they can provide training to them more quickly and effectively.”

“Through the Freshsales – Freshcaller integration, these phone conversation records are automatically entered into the prospect’s page.” “This means that when customer representatives visit a prospect’s or customer’s page, they can review all phone conversations with that individual in chronological order.” what we mean is “Freshsales – Freshcaller Integration” “holds great importance for businesses.” “This integration, which particularly simplifies the work of sales representatives, also comes with many features that can accelerate sales.” You too “If you want to learn more about the Freshsales – Freshcaller integration and its advantages for your business, you can consult our experts here and ask any questions you may have.”