{"id":6767,"date":"2023-04-03T18:34:09","date_gmt":"2023-04-03T15:34:09","guid":{"rendered":"https:\/\/peranet.com.tr\/project-items\/biobellinda\/"},"modified":"2023-04-03T18:34:09","modified_gmt":"2023-04-03T18:34:09","slug":"biobellinda","status":"publish","type":"avada_portfolio","link":"https:\/\/peranet.com.tr\/en\/kurumsal-basari-hikayeleri\/biobellinda\/","title":{"rendered":"BioBellinda"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-reading-box-container reading-box-container-1\" style=\"--awb-title-color:var(--awb-color8);--awb-margin-top:0px;--awb-margin-bottom:20px;\"><div class=\"reading-box\" style=\"background-color:var(--awb-color2);border-width:1px;border-color:rgba(226,226,226,0);border-left-width:3px;border-left-color:var(--primary_color);border-style:solid;\"><div class=\"reading-box-additional\">\n<p><strong>Customer:&nbsp;<\/strong>BioBellinda<\/p>\n<p><strong>Date:&nbsp;2021<\/strong><\/p>\n<p><strong>Services<\/strong><\/p>\n<ul>\n<li>We achieved the integration of WhatsApp, Facebook, and the website with Freshchat.<\/li>\n<li>We placed a web chat icon on the company&#8217;s website.<\/li>\n<li>We implemented the Advance Automotions application.<\/li>\n<\/ul>\n<p><strong>Website: <\/strong><a href=\"https:\/\/www.biobellinda.com.tr\/\"><strong>biobellinda.com.tr<\/strong><\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-five\" style=\"--awb-sep-color:var(--awb-color5);\"><h5 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:18;--minFontSize:18;line-height:1.4;\"><h1>Status Assessment<\/h1><\/h5><\/div><ul style=\"--awb-margin-bottom:35px;--awb-iconcolor:var(--awb-color5);--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;--awb-circlecolor:var(--awb-color1);--awb-circle-yes-font-size:14.08px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-chevron-right fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">\n<p>The company, which has a large sales network and customer base, was trying to manage its portfolio through a single number on WhatsApp Web. There were difficulties in managing messages from different channels.<\/p>\n<\/div><\/li><\/ul><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_2_3 2_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:66.666666666667%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.88%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.88%;--awb-width-medium:66.666666666667%;--awb-order-medium:0;--awb-spacing-right-medium:2.88%;--awb-spacing-left-medium:2.88%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"special-heading\">\n<h4>About the Company<\/h4>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Established 20 years ago with 100% Turkish capital, BioBellinda operates in direct sales and e-commerce. It has a wide range of products in the cosmetics and cleaning products category. Through direct sales, it provides profitable business opportunities to many people both domestically and internationally. The brand operates active sales in 34 countries and has nearly 500,000 sales consultants. Producing environmentally-friendly and health-conscious cleaning and personal care products, BioBellinda has high technology and an expert team. To effectively communicate with customers and sales representatives, BioBellinda chose to use our Freshchat application.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"vc_row wpb_row vc_inner vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"special-heading\">\n<h4>About the Project<\/h4>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>The company, which has over 500,000 customer representatives, was trying to manage all messages coming from the website, Facebook, and WhatsApp through a single number on WhatsApp Web. This caused delays in accurately and actively responding to customer requests. By integrating our Freshchat application with WhatsApp, we created a foundation for quick and accurate responses to messages from three different channels. Now, messages from three different channels are collected in a pool and easily responded to by relevant customer representatives.<\/p>\n<p>We placed a web chat icon on the company&#8217;s website. Customers started to be greeted with automated triggered messages when visiting the site. When the customer logs in with their ID information, their profile becomes visible. Thanks to our Advance Automotions application, information such as KVKK is automatically displayed on the page. This feature was activated in conjunction with the Freschat application. In the setup of Freshchat and WhatsApp, we also made the OTP verification system available. Through our services, we established order in message and communication management for the company. We enabled the company to reach customers through a single screen and respond quickly. If you want to organize communication with your customers in a structured manner, you can benefit from our applications.&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":8397,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"portfolio_category":[104],"portfolio_skills":[],"portfolio_tags":[112],"class_list":["post-6767","avada_portfolio","type-avada_portfolio","status-publish","format-standard","has-post-thumbnail","hentry","portfolio_category-success-stories","portfolio_tags-e-commerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BioBellinda - PeraNet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/peranet.com.tr\/project-items\/biobellinda\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"BioBellinda - 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