Freshcaller puts an end to your search with its system!

No hardware, download, or maintenance costs!
Plug and play!

GENERAL FEATURES

Phone System for a Global Business

Become a global brand from a single location!

  • Local Phone Numbers
  • Toll-Free Phone Numbers
  • Port Numbers
  • Call Masking
  • International Phone Numbers
  • Corporate Phone Numbers

Experience a Seamless Call Process

Smart options that ensure your team’s customer calls are responded to as swiftly as possible.

  • Voicemail
  • Business hours
  • Multi-Level IVR
  • Shared Lines
  • Phone System Mobile App
  • Holiday Routing
  • Custom Greetings
  • Call Blocking
  • SIP Connections
  • Holiday Calendar
  • Automatic Call Distribution (ACD)

Features Enhancing Your Call Center Performance

With various tools, your teams can now easily manage customer calls and collaborate in an organized manner with internal teams.

  • Caller ID
  • Customer Interaction History
  • Call Conference
  • After Call Work
  • Warm Transfer
  • Call Notes
  • Desktop Notifications
  • Virtual Hold

PACKAGES

FREE

For Getting Started

Included Features
  • No FREE minutes
  • Buy Local Numbers
  • Buy Toll-free Numbers
  • Inbound Caller ID
  • Desktop Notifications
  • Call Notes
  • Custom Greetings
  • Call Metrics

GROWTH

For Fast Growth

Included Features

Everything in Free and

  • Up to 2000 incoming minutes/month FREE
  • Number Porting
  • Basic Call Queues
  • Wait Queues
  • Voicemail
  • Warm Transfer
  • Call Recording
  • Pre-built Reports

PRO

For High Performance

Included Features

Everything in Growth and

  • Up to 3000 incoming minutes/month FREE
  • Holiday Routing
  • Advanced Call Metrics
  • Call Barging
  • Call Center Agent Statuses
  • Call Recording Opt-out
  • Agent Availability Report
  • Queue Callback (Virtual Hold)
  • Routing Automation
  • Power Dialer
  • Call Lifecycle
  • Call Monitoring
  • Pause Recordings
  • IVR (Phone Trees)
  • Custom Reports
  • Call Conferencing
  • Bring Your Own Carrier
  • SIP Connections
  • Agent Extensions
  • Call Tagging
  • Smart Escalations

ENTERPRISE

For Enterprise-Grade Support

Included Features

Everything in Pro and

  • Up to 5000 incoming minutes/month FREE
  • Omnichannel Routing
  • Speech Enabled IVR (Phone Trees) FREDDY
  • Voicebot FREDDY
  • Abandoned Call Metrics
  • Service Level Monitoring
  • Includes 5000 bot sessions/month FREDDY

Completed Corporate Projects

300+ Projects

Stay a Step Ahead with Freshcaller

Meet the easiest-to-set-up call center software. Organize all your phone conversations with an economical call center system that requires no hardware.

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